LEGAL PROTECTION FOR CONSUMERS AGAINST EXONERATION CLAUSES IN THE RISE OF PARKING ATTENDANTS IN MALANG CITY
Keywords:
Parking Attendant; Consumer; Consumer ProtectionAbstract
Polemics or issues circulating in the people of Malang City regarding parking are spreading, this is due to the rise of Parking Attendants as business actors who are everywhere and enforce an exoneration clause in the parking tickets given. In this case, the Parking Attendant also transfers his responsibility to the consumer as a parking service user, which is considered very detrimental to the consumer and the actions carried out by the Parking Attendant as a business actor have been prohibited in Law No. 8 of 1999 concerning Consumer Protection. The method used in this writing is to use a normative research method with a statute approach. The result of this research is how consumers can apply for compensation or resolve disputes if the Parking Attendant as a business actor does not want to be responsible for his obligations to fulfill the rights of consumers who have used his services.
References
Celine Tri Siwi Kristiyanti, HUKUM PERLINDUNGAN KONSUMEN, ed. oleh Tarmizi, 1 ed. (Jakarta: Sinar Grafika, 2017)
Dachlan 2014:1, “KLAUSULA EKSONERASI DALAM PERSPEKTIF PERLINDUNGAN KONSUMEN,” Angewandte Chemie International Edition, 6(11), 951–952., IX (2014), 22–31
Dewi, Ni Made Trisna, “Penyelesaian Sengketa Non Litigasi Dalam Penyelesaian Sengketa Perdata,” Jurnal Analisis Hukum, 5.1 (2022), 81–89 <https://doi.org/10.38043/jah.v5i1.3223>
Mariam Darus Badrulzaman, Aneka Hukum Bisnis, 2 ed. (Bandung: Mandar Maju, 2005)
Musianto, Lukas S, “Perbedaan Pendekatan Kuantitatif Dengan Pendekatan Kualitatif Dalam Metode Penelitian,” Jurnal Manajemen dan Wirausaha, 4.2 (2002), 123–36 <https://doi.org/10.9744/jmk.4.2.pp.123-136>
Rimenda, Karin, I Ketut Westra, dan I Made Dedy Priyanto, “PELAKSANAAN LARANGAN KLAUSULA EKSONERASIBERDASARKAN UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN PADAUSAHA LAYANAN JASA DI KOTA DENPASAR”
Rusli, Tami, “Asas Kebebasan Berkontrak Sebagai Dasar Perkembangan Perjanjian Di Indonesia,” Jurnal Pranata Hukum, 10.1 (2015), 1–23
Seran, Marcell & Setyowati Anna Maria Wahyu, “Penggunaan Klausula Eksonerasi dalam Perjanjian dan Perlindungan Hukum Bagi Konsumen,” Jurnal Hukum Pro Justicia, 2006, 159–70
Yanto, Edi, dan Tin Yuliani, “PERLINDUNGAN HUKUM KONSUMEN JASA PARKIR DITINJAU DARI HUKUM POSITIF,” Jurnal Ilmu Hukum, 11 (2020) <https://doi.org/10.31764/jmk>
Kitab Undang - Undang Hukum Perdata
Undang - Undang No. 8 Tahun 1999 tentang Perlindungan Konsumen
Peraturan Daerah Kota Malang No. 01 Tahun 2002 tentang Penyelenggaraan Perparkiran di Kota Malang
Peraturan Daerah Kota Denpasar No. 11 Tahun 2005 tentang Sistem Penyelenggaraan Parkir
Peraturan Wali Kota Denpasar No. 30 Tahun 2006
